Microsoft scam circulating around Mid-Missouri
There is a Microsoft tech support phone scam that is circulating in
mid-Missouri. How does it work?
- Scammers are using publicly available phone directories and calling
individuals, telling them they are a security expert from Microsoft and
they have a virus on their computer.
- They then give you a few directions to try and get rid of the virus,
but ask you for remote access to your computer to eliminate the threat.
- If you give them access, they could potentially download a virus or
malware onto your computer, steal your personal information or direct you
to fake websites.
What should you do if you get one of these calls?
- Hang up the phone. Don't rely on caller ID as scammers have the
ability to "spoof" phone numbers
- Don't give control of your computer to a third party unless you know
who they are
- Do not purchase any software, services or a fee/subscription based
What should you do if you are a victim?
- Immediately change your passwords for your computer, financial
accounts and your email
- Contact your bank and credit card company so they can flag your
account for suspicious activity
- Scan your computer for any malware or viruses
- Report the scam to BBB and the Federal Trade Commission (FTC)
Contact the mid-Missouri BBB at 573-886-8965 with any questions or to
report a scam.
Copyright © 2014 KMIZ - The Networks of Mid-Missouri. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Employees walk out of Columbia daycare after not getting paid
Fulton police looking for suspect in armed robbery
One killed in Wednesday morning Columbia crash
One lane shut down at Stadium on I-70
Governor's mansion won't be open for tours next weekend
Grand jury documents rife with inconsistencies
At least 40 wrecks in Mid-Missouri Wednesday after holiday travel begins
Grand jury focused on key fatal Ferguson 'tussle'
Now and then: '60s and '70s rockers
Tips for braving stormy holiday travel